Complete the order form on our website with your preferences. We will review your request, confirm availability, and send you a personalized quote. Please note: Orders are confirmed only after full payment or deposit (depending on order type) is received.

Absolutely! You can choose your preferred chocolate types, toppings, color palette, floral accents, and packaging style. Each order is carefully handcrafted to reflect your vision.

We recommend placing your order at least 1 week in advance to guarantee availability and quality. For last-minute requests, please contact us directly. We may accept orders with a minimum of 3 days' notice, subject to availability.

Yes! We craft gluten-free, vegan, and sugar-free treats upon request. These are made with specialty ingredients and include a slight upcharge due to sourcing and preparation.

Yes! We specialize in custom orders for weddings, corporate events, baby showers, and other special occasions. Please contact us early to discuss your needs and secure your date.

All cancellations or modifications must be requested at least 5 days prior to the scheduled delivery or pickup date. Due to the perishable and bespoke nature of our products, payments are non-refundable. In exceptional cases, store credit may be offered at our discretion.

For smaller or standard orders, such as Round Bloom Boxes, , Classic Boxes, or Handheld Bouquets, full payment is required upfront to confirm and secure your order. For larger or custom orders, including Wedding Boxes, Baby Shower Packages, Corporate Events, or Special Occasion Towers, we require a 50% deposit at the time of booking to reserve your date, with the remaining balance due at least 5 days prior to the event. This payment structure helps us maintain the highest quality and ensures availability of fresh ingredients for every creation.

We accept: Zelle Bank transfer Apple Pay PayPal (3% processing fee) Payment instructions will be provided with your personalized quote.

Yes — we offer delivery within the San Diego area for an additional fee. Delivery availability and cost will be confirmed when placing your order.

Please refrigerate your strawberries immediately upon receipt and enjoy within 24 hours for optimal freshness and quality.